How much does shipping cost?
Enjoy free worldwide shipping on all print-on-demand jewelry orders of €150 or more and of €50 for other orders. Shipping costs vary depending on your location and the weight of your order. You can estimate shipping costs during the checkout process.
Do you offer expedited shipping options?
Yes, we offer expedited shipping options for an additional fee. If it is not available during checkout page, please contact us for more information.
Can I change my shipping address after I've placed an order?
We advise you to double-check your address before placing your order. If you believe you entered the wrong address, please contact us immediately to change your shipping address. We will do our best to accommodate your request, but please note that we may not be able to make changes once an order has shipped.
What is your return policy?
We accept returns for non-customized and non-engraved products within 14 days of delivery without question, just contact us on-time.
Do I need to pay for return shipping?
We will cover the return shipping cost if the return is due to an error on our part (e.g. wrong item, damaged item). For other returns, the customer is responsible for return shipping. However, we may offer a compromised solution on a case-by-case basis, just contact us on-time.
